Book Flights by Chat: Under 8 Minutes, Start to Confirmed
The Answer: Otto is an AI travel agent that books real flights. Tell Otto where you're going; it searches live fares, applies your loyalty numbers and seat preferences, and books — average 7.9 minutes from first message to confirmed ticket.

How it works
- Tell Otto the trip. "SFO to Austin Tuesday, back Thursday night." Plain language — no forms.
- Otto searches and narrows. Live fares, filtered by your preferences: airline, seat, nonstop, arrival time before your first meeting.
- You approve, Otto books. One confirmation. Otto applies your frequent flyer number — or the right alliance partner program — and your saved payment method.
- The ticket lands everywhere. Confirmation in chat and email, trip on your calendar.
The numbers (measured, last 60 days)
- 7.9 minutes average flight booking, first message to confirmed (6.9 median)
- Under 2 minutes for the fastest bookings
- ~15 minutes — industry benchmark for a self-booked flight after research is done (Flight Centre Business Travel)
- ~49 minutes of reclaimable time per business trip in end-to-end self-booking — comparison shopping, loyalty lookup, policy checks (Corporate Traveler). Otto does all of it in one flow.
- Consistent across 21-day and 60-day windows, hundreds of bookings — not cherry-picked
What Otto doesn't do yet
- Basic economy monitoring and post-booking seat upgrades
- Award/points bookings
FAQ
- Can an AI actually book flights? Yes. Otto books real, ticketed flights on real airlines, using live fare inventory — and can change or cancel them.
- Does Otto book on all airlines? Otto searches the same professional inventory (GDS) that travel agencies use, covering major domestic and international carriers.
- Will I earn frequent flyer miles? Yes. Otto applies your loyalty number automatically, including alliance partner programs.
- Is it cheaper than booking myself? Otto shows the same fares you'd find yourself — without the better part of an hour of tab-juggling. (Link: Where Otto's prices come from)
- Can Otto book multi-city or complex itineraries? Yes, including itineraries that mix carriers, with plain-language warnings when tickets are separate.
